The Operating Report
Research on running client work · From Optivation
Archive
Everything we've published
2 pieces so far, in reverse chronological order. Briefings ship weekly, summaries and benchmarks fill in between, flagship reports land quarterly.
2026
- BRIEFING25 MAY
Agency ops this week — five signals
Inaugural briefing covering Harvest pricing, AI integration, tool consolidation savings, Forrester predictions, and the Productive.io 2026 guide refresh.
- SUMMARY25 MAY
Four reasons agencies left Harvest, Toggl, and FreshBooks in 2026
A synthesis of four industry sources from Q1–Q2 2026, with a four-question diagnostic for agencies trying to decide whether their own stack is part of the pattern.